Official iotika Customer Support Center

How Can We Help You Today?

Browse our technical installation guides, shipping & 7-day replacement policies, warranty registration, or chat directly with our engineering team in Shyamnagar, West Bengal.

Knowledge Base

Frequently Asked Questions

Find instant answers to common questions about switch compatibility, WiFi pairing, and smart routines.

No, WiFi is only required for remote mobile app control, voice assistants (Alexa & Google Assistant), and scheduling timers. Even without WiFi or if your internet goes down, all Iotika touch switches continue to work 100% manually through their capacitive glass touch buttons.

Still Have Questions?

Our support engineers are available Monday to Saturday, 9 AM to 7 PM IST to assist you.