Customer Support
How Can We Help?
Find answers to common questions, read our policies, or reach out to our iotika support team.
Shipping Policy
Free shipping on orders above ₹999. Dispatched within 24 hours. Delivery in 3-5 business days.
Return Policy
7-day return policy. Products must be in original condition with all accessories.
Warranty
Up to 3 years warranty on all products. Covers manufacturing defects.
Installation Guide
Step-by-step installation guides and video tutorials for all products.
FAQ
Frequently Asked Questions
Everything you need to know about our smart home products.
Smart switches can be used manually without WiFi, but for remote control, scheduling, voice control, and app features, a 2.4 GHz WiFi connection is required. The switch connects to your home WiFi network and can then be controlled from anywhere.